After-Sales Support
Get After-Sales Support
Enter your order number and email for support.
✉ Customer Support
If you have any pre-sales or after-sales questions, please contact us directly by email.
Customer Service Email: gdwk2021@163.com
To help us resolve your issue as quickly as possible, please include your order number and a detailed description of the problem you are experiencing.
If any parts are missing or defective (for example, broken drill bits) and you would like us to send replacement parts, please also provide your shipping address and phone number so we can arrange the shipment promptly.
We typically respond to all emails within one business day. Response times may be slightly longer on weekends or holidays.
If you do not receive a reply from us, please check your Spam/Junk folder and make sure our email has not been blocked or filtered by your email provider.
Click to send us an email
• Please read the instruction manual carefully before use.
• If you encounter any issues during use, please watch the video tutorials below first.
• If you still have questions, feel free to contact our customer support team at any time.